You can also access this resource in issue 339 of my Talent Edge Weekly newsletter.
This past week, the CHRO Association, in partnership with the Darla Moore School of Business, released its annual survey of approximately 150 CHROs on their priorities and concerns for 2026. While the 16-page report covers several topics, one key headline is that 91% of CHROs cite AI and workplace digitization as their most immediate concern. One reason behind that concern is that while productivity and efficiency gains are often cited as top reasons for AI-related investments, nearly half of CHROs (47%) report that their organizations have not yet established clear productivity measures to assess return on investment. The report also notes that AI investments in HR are concentrated in a few areas, such as talent acquisition and recruiting automation and HR service delivery and self-service, raising an important question: where else might HR teams be overlooking opportunities to create business value? This creates an opportunity for HR teams to take a more intentional approach to identifying where AI can create the greatest business value, rather than focusing only on a narrow set of familiar use cases. To support that, I’m resharing my one-page editable worksheet that helps teams identify which AI-enabled HR use cases are most likely to generate stakeholder value by working through the business need, solution, expected outcomes, ROI, risks, and next steps.
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