Generative AI (GenAI) is poised to unlock capacity within the HR function. A recent BCG analysis I shared revealed GenAI’s potential to boost HR productivity by up to 30%. To effectively harness GenAI’s capabilities, HR leaders and their teams can benefit from the insights in this new article by Josh Bersin. One point Josh emphasizes is the importance of first …
ChatGPT continues to be used extensively in the workplace, enabling many workers to increase their productivity. While this tool is transforming how work is done, its integration into the workplace also introduces potential risks: confidentiality, quality control issues, and employment discrimination, to name a few. To optimize ChatGPT’s potential while reducing risks, organizations must educate employees on …
This new 20-page report by Josh Bersin offers insights on AI in HR, covering various aspects such as AI technologies, vendor distinctions, and factors to consider for investment decisions. Page 17 presents 15 questions for organizations to ask vendors regarding their AI capabilities, including data sets, bias mitigation, industry-specific testing, and compliance with AI regulations. A few questions …
This article discusses four essential questions that boards should pose to company leaders, including those in HR, regarding the implementation of AI in the workplace.1) How will generative AI affect our industry and company in the short and long term?, 2) Are we balancing value creation with adequate risk management?, 3) How should we organize for generative AI? 4) Do we have …
As many organizations implement various changes in the workplace, I have received multiple requests for resources in change management. Behind these requests is a growing concern that the volume and pace of change that workers continue to experience contribute to employee burnout, disengagement, and change fatigue. While various factors contribute to this overall sentiment, one significant factor …
In this 37-minute podcast episode, host Amy Bernstein speaks to two experts, Nitin Mittal and Tsedal Neeley about how to adopt generative AI effectively and ethically within an organization. Nitin leads Deloitte’s global AI business and cowrote the book All-in On AI: How Smart Companies Win Big with Artificial Intelligence. Tsedal is a professor at Harvard Business School and wrote the HBR article “8 Questions …
As the use of artificial intelligence (AI) in the workplace grows rapidly, it is increasingly important for HR leaders and their teams to collaborate with their Procurement teams to evaluate and select external AI-based solutions. However, as pointed out in this new 33-page toolkit developed by the World Economic Forum in partnership with GEP, while AI …
As HR practitioners continue to experiment with the various ways in which AI can help the HR function deliver new forms of value to organizational stakeholders, these resources provide ideas. While I have shared them in different individual posts, I am bundling them here for your convenience. 10 AI Use Cases in HR— In this …
If you want the latest insights about work, the workplace, and workforce—sign-up to receive my Talent Edge Weekly newsletter by entering your email below. Published every Sunday, 6PM EST. This 20-page paper examines the HR technology considerations prioritized by 138 organizations for 2023. It offers insights into HR technology strategy, user experience, and HR-IT collaboration. …
In a recent Twitter thread, I wrote about AI in HR, highlighting 10 use cases. To make these insights easily accessible, I’ve compiled the tweets into a PDF, which I wanted to share with you. In this PDF, you’ll find a brief statement of each use case, an associated risk, and a practical recommendation for mitigating …
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