ChatGPT continues to be used extensively in the workplace, enabling many workers to increase their productivity. While this tool is transforming how work is done, its integration into the workplace also introduces potential risks: confidentiality, quality control issues, and employment discrimination, to name a few. To optimize ChatGPT’s potential while reducing risks, organizations must educate employees on …
This new 20-page report by Josh Bersin offers insights on AI in HR, covering various aspects such as AI technologies, vendor distinctions, and factors to consider for investment decisions. Page 17 presents 15 questions for organizations to ask vendors regarding their AI capabilities, including data sets, bias mitigation, industry-specific testing, and compliance with AI regulations. A few questions …
This article discusses four essential questions that boards should pose to company leaders, including those in HR, regarding the implementation of AI in the workplace.1) How will generative AI affect our industry and company in the short and long term?, 2) Are we balancing value creation with adequate risk management?, 3) How should we organize for generative AI? 4) Do we have …
In this 37-minute podcast episode, host Amy Bernstein speaks to two experts, Nitin Mittal and Tsedal Neeley about how to adopt generative AI effectively and ethically within an organization. Nitin leads Deloitte’s global AI business and cowrote the book All-in On AI: How Smart Companies Win Big with Artificial Intelligence. Tsedal is a professor at Harvard Business School and wrote the HBR article “8 Questions …
As the use of artificial intelligence (AI) in the workplace grows rapidly, it is increasingly important for HR leaders and their teams to collaborate with their Procurement teams to evaluate and select external AI-based solutions. However, as pointed out in this new 33-page toolkit developed by the World Economic Forum in partnership with GEP, while AI …
As HR practitioners continue to experiment with the various ways in which AI can help the HR function deliver new forms of value to organizational stakeholders, these resources provide ideas. While I have shared them in different individual posts, I am bundling them here for your convenience. 10 AI Use Cases in HR— In this …
In a recent Twitter thread, I wrote about AI in HR, highlighting 10 use cases. To make these insights easily accessible, I’ve compiled the tweets into a PDF, which I wanted to share with you. In this PDF, you’ll find a brief statement of each use case, an associated risk, and a practical recommendation for mitigating …
Generative AI—a powerful branch of artificial intelligence that creates new content using trained data—continues to revolutionize the HR function and its impact on workers and the workplace. However, its implementation brings forth several risks that must be recognized and addressed to ensure responsible and ethical usage. This new paper presents 35 questions that Chief HR Officers …
Using artificial intelligence (AI) technology for various talent and HR practices—such as recruiting, employee engagement, and performance management—has the potential to revolutionize HR and various talent management practices. As HR leaders and their teams explore these technologies and their use cases, I have pulled together this one-page PDF with 5 resources. These resources address different considerations for …
This new article by Josh Bersin shares seven use cases for how generative AI tools have the potential to revolutionize HR and various talent practices. Generative AI (e.g., ChatGPT) and Large Language Models can index, categorize, and cluster billions of “tokens,” which include words, phrases, numbers, and even code, to find patterns and predictions you can query. These capabilities provide …
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