CHRO Insights From Latest PwC US Pulse Survey: PwC

Workforce Trends

In this ongoing survey (with the latest conducted between September 30, 2020 and October 6, 2020), 70 CHROs and human capital leaders from Fortune 1000 and private companies, along with other C-suite executives, shared their perspectives on top-of-mind issues. A few insights from the survey include: 1) Employability – while there is optimism about workers’ opportunities for employability, “there’s a significant divide between male and female employees regarding how they feel about their future employability and the success of employer-backed measures to improve their work experience. For example, 64% of male respondents believe they would find a new job in their chosen field within three months if needed, but only half of the female respondents said the same.” 2) Engagement and productivity – CHROs believe that personalized benefits will be critical to helping employees with different needs get the support that makes a difference to them, such as flexibility, well-being, and upskilling. CHROs report using more data and analytics to quickly tap into employee sentiment around their needs.  3) Headcount – nearly 60% of CHROs expect a net increase in US headcount, with just 4% anticipating a net decrease. The report also urges CHROs to “review traditional onboarding plans to make sure they are helping new employees get off to a fast start in a changing work environment and that a plan is in place for conducting performance reviews that reflect the best measures of performance for the moment.”

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