Generative AI Deployment: Strategies for Smooth Scaling | MIT Technology Review Insights

Workforce Trends

Generative AI (Gen AI) is enabling organizations to unlock new capabilities and stakeholder value. Yet business leaders face the challenge of integrating AI into their operations while managing associated risks. To offer executive insights into this issue, this newly released 26-page report shares findings from a survey of 1,000 executives about their organizations’ Gen AI implementation strategies. A few findings include: 1) Although almost all organizations believe that Gen AI will impact their business, only 9% have fully deployed a Gen AI use case. 2) The top three primary challenges in implementing Gen AI are understanding the risks associated with Gen AI (59%), comprehending their data (51%), and developing use cases (42%). 3) The adoption of Gen AI is not constrained by company size, as small businesses are just as likely to experiment with it as larger corporations, thanks to cost-effective tools that level the playing field. 4) A majority of executives (75%) plan to collaborate with partners (both startups and Big Tech) to scale Gen AI within their organizations. 5) As illustrated in Figure 2, progress in deploying Gen AI technologies by industry is categorized into three groups: Leaders+ (already deployed at least one use case), Leaders (formally experimenting), and Laggards (not yet deployed or experimenting). IT and telecom (28%) are leading in deploying Gen AI use cases, while Government (96%) and Transport and Logistics (95%) lag behind in deployment and experimentation. The report provides additional insights to guide informed decisions on Gen AI deployment. In case you missed it, here is my playlist of 5 resources on AI In HR.