How a New Operating Model for People Analytics Will Help Deliver Value at Scale | myHRfuture

People Analytics

People analytics (PA) continues to be a vital area of Human Resources. Fueling this trend are advances in PA technology investments, a greater realization of PA’s ability to solve business challenges, and the creation and/or augmentation of a firm’s internal PA team. But as noted in this article, “PA functions too often fall into the trap of primarily offering ‘white-glove’ treatment to a handful of – often very senior – business executives.–making it difficult to deliver tangible business value at scale.” This article offers a new Operating Model for PA, which focuses on scaling practical analytics solutions across the enterprise. It includes three components: 1) A Demand Engine – of consultants to work directly with business executives to provide a funnel of the most critical business (not just HR) challenges and opportunities, 2) A Solution Engine – of expert analysts, data scientists, behavioral scientists, and stewards to deliver insights and recommendations, 3) A Product Engine – of designers, product engineers, and change managers to build and implement valuable analytics products at scale. As CHROs and PA leaders continue to organize their PA models to deliver scalable solutions at speed, this is a useful model for accelerating that effort.

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