Improve Workflows by Managing Bottlenecks | MIT Sloan Management Review

Talent Management
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As organizations gear up to execute their 2025 goals, it’s crucial to address ineffective ways of working that could impede the execution of business priorities. Last week, I shared my one-page template to help organizations document ineffective work practices, outline improvement tactics, and track progress. Building on this, a new article highlights ‘bottlenecks’ as another significant barrier to execution. Bottlenecks arise when tasks stall due to dependencies on incomplete tasks (e.g., legal review processes delaying high-value contracts) or insufficient resources. While resource bottlenecks, such as understaffed teams, can often be addressed by adding capacity, task bottlenecks require rethinking workflows, clarifying dependencies, and empowering teams to tackle obstacles proactively. The article offers an in-depth guide to identifying bottlenecks and provides five actionable strategies for managing them. By addressing these barriers early, organizations can create a smoother path to execution and deliver greater impact in 2025. What steps is your organization taking to address inefficiencies and bottlenecks to enable better performance in the coming year?