LinkedIn 2020 Workplace Learning Report | LinkedIn Learning

Talent Development

The COVID-19 pandemic continues to alter how and where work gets performed, and the skills that workers need in order to manage in this new environment. In this LinkedIn 2020 Workforce Learning Report, several insights are provided on how organizations can create a culture of learning, measure the impact of learning, and enhance learner engagement. And while the report appears to have been compiled before the pandemic shifted into high gear, there are various insights that can be used by HR and Learning leaders as they adjust learning strategies and tactics during the pandemic and beyond. Of particular relevance is the section on upskilling and reskilling (p.30). Specifically, “soft skills” or the essential interpersonal skills that make or break our ability to get things done, are noted as increasingly important. The top five soft skills are creativity, persuasion, collaboration, adaptability, and emotional intelligence. Given that the shelf life of technical skills is relatively short—less than 5 years—organizations are increasingly investing in “soft skills” development since they are “foundational to every employee’s success, regardless of their functional role or how the technology landscape evolves.” Several other insights are provided in this 40+ page report.

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