Measuring Skills in the Age of Agile Work | Mercer

Talent Management
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As organizations increasingly focus on skills-based talent management, many are exploring how to validate the skills of their workforce effectively. This Mercer article outlines three ways organizations are validating skills but suggests combining these approaches for a more comprehensive view: 1) Inferred Skills MethodAI-based software tags skills from data like job history and profiles, sometimes estimating proficiency; 2) Rated Skills MethodEmployees, managers, and possibly peers rate skill proficiency; 3) Validated Skills MethodsIncludes measures assessing behavioral skills, and methods allowing skills demonstrations in simulated or real environments, often for technical skills. Each approach has unique considerations, with organizations choosing based on their need for directionally accurate versus absolute measures.  For more on skills validation, here is a 56-page playbook by the Business Roundtable Multiple Pathways Initiative, with Chapter 2 detailing workforce skills assessment.