My Employees Are Using ChatGPT. What Now? | Foley & Lardner LLP

HR Technology

ChatGPT continues to be used extensively in the workplace, enabling many workers to increase their productivity. While this tool is transforming how work is done, its integration into the workplace also introduces potential risks: confidentiality, quality control issues, and employment discrimination, to name a few. To optimize ChatGPT’s potential while reducing risks, organizations must educate employees on responsible AI use through a Generative AI Acceptable Use Policy or a less formal best practices document. The article shares 10 risks of ChatGPT and Generative AI tools and provides guidance for mitigating those risks. For instance, 1) The risk of “confidentiality and privacy” can be mitigated by companies clearly defining what data can and cannot be shared with AI tools. 2) The risk of unfair performance evaluations of employees who do not use AI tools to enhance their performance can be mitigated by training employees on effectively leveraging AI tools. The authors also provide this cheat sheet that shows the 10 risks and proposed guidelines for each. As a bonus, Talent Edge Weekly reader Francesca MolinariChief People Officer at Maergo— is sharing Maergo’s Generative AI Acceptable Use Policy for others to leverage. Thank you, Francesca, for sharing this resource with our readers!