The 5i Model: A Strategic Framework for Talent Management | Holly Tyson in The Age of HR

Talent Management

If you find value in content like this, sign up for my Talent Edge Weekly newsletter.  Over the years, I have written several posts and shared my tools on talent management for critical roles: roles that have a disproportionate impact on an organization’s strategy execution and competitive advantage. These tools range from frameworks for identifying which roles …

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Rewiring Talent to Value in the Age of AI | McKinsey

Talent Management

If you find value in content like this, sign up for my Talent Edge Weekly newsletter.  Identifying and managing critical roles remains an important talent strategy for creating organizational stakeholder value. These roles often make up a small share of total roles, sometimes around 20%, but they have a much larger impact on strategy execution. I’ve shared …

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Are Your Critical Roles Occupied by Your Top Talent? | Brian Heger

Talent Management

If you find value in content like this, sign up for my Talent Edge Weekly newsletter.  In last week’s issue of  my Talent Edge Weekly newsletter, I shared my cheat sheet for evaluating six factors that can signal risk in an organization’s critical roles. These roles, which may represent roughly 20% of total roles, have a disproportionate …

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Critical Role Risk Assessment: 6 Factors to Consider | Brian Heger

Talent Management

If you find value in content like this, sign up for my Talent Edge Weekly newsletter.  In every organization, a segment of roles (~20%) have a disproportionately large impact on strategy execution and business performance. These are often referred to as critical or pivotal roles. But simply knowing which roles are critical isn’t enough. The real value …

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Performance Variability in Critical Roles | Brian Heger

Talent Management

If you find value in content like this, sign up for my Talent Edge Weekly newsletter.  In every organization, a small percentage of roles—typically no more than 20%—have a disproportionately large impact on strategy execution, business performance, and competitive advantage. These roles are often identified as critical or pivotal. But simply labeling roles as “critical” isn’t enough. The real …

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Two Resources on Critical Role Identification | Brian Heger

Talent Management

If you find value in content like this, sign up for my Talent Edge Weekly newsletter.  An organization’s ability to identify and plan for its critical roles is essential to effective workforce planning and talent management. Although I’ve previously shared many of my resources on this topic, I continue to receive requests for them, so I’m resharing …

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Critical Roles Report 2025 | The Talent Strategy Group

Talent Management

If you find value in content like this, learn more about my new Talent Edge Circle private community for internal HR practitioners.  Identifying and planning for critical roles remains fundamental to effective talent management. As I’ve written previously, organizations often stumble into pitfalls when determining role criticality, such as the hierarchical trap of assuming higher-level jobs are automatically more critical, the recruitment fallacy of assuming …

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5 Common Barriers to Identifying an Organization’s Critical Roles | Brian Heger

Talent Management

If you find value in content like this, sign up for my Talent Edge Weekly newsletter.  An organization’s ability to identify and plan for its critical roles is key to workforce planning and talent management. However, common pitfalls often arise in this process. In this infographic, I highlight five barriers to identifying critical roles and a few …

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Critical Role Identification and Risk-Evaluation Template | Brian Heger

Talent Management

If you find value in content like this, sign up for my Talent Edge Weekly newsletter. While there has been a much-needed shift in broadening our view of work beyond jobs and roles, an organization’s ability to identify and plan for its critical roles remains important for effective workforce planning and talent management. Yet, organizations encounter challenges when …

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A Template for Identifying Critical Roles Based on Strategic Capabilities | Brian Heger

Talent Management

If you find value in content like this, sign up for my Talent Edge Weekly newsletter. An organization’s ability to identify and plan for its critical roles is an important aspect of workforce planning and talent management. However, organizations often encounter common pitfalls in identifying their critical roles, including: basing a role’s criticality solely on its job …

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