Critical Roles (As Well as Skills) Still Play an Important Role in Workforce Planning | Brian Heger

Workforce Planning

An organization’s ability to identify and plan for its critical roles—sometimes called pivotal roles — is an essential component of workforce planning and talent management. And while there has been a much-needed shift in expanding our view of “work” beyond the limitations of roles (e.g., skills and tasks), critical roles can still play an essential …

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