Over two years ago, I shared a Fortune article titled, Why Cognitive Load Could Be the Most Important Employee Experience Metric in the Next 10 Years. Cognitive load (CL) is a theory suggesting that excessive information processing hampers task performance and learning. Increased CL can negatively impact decision-making, performance, wellbeing, and employee experience. Today, with growing digital data and …
Reducing Information Overload in Your Company | Employee Experience Magazine
