Most organizations collect employee feedback to understand employees’ opinions, concerns, and needs. And while the annual employee engagement survey is still used to solicit feedback in many organizations, most acknowledge that they need more than surveys to understand employee sentiment. As such, firms are increasingly using a multi-pronged approach to receiving, processing, and responding to …
During a time when employee sentiment and listening strategies are essential, employee surveys(ES) –when done well–can be a useful tool for collecting feedback in a scalable and efficient manner. And this is why I was initially surprised when I saw the headline of this article. However, as I dug into the article, the criticism of ES was …
Understanding employee and worker sentiment continue to be an important capability for most organizations. And with employee sentiment being able to change quickly amid multiple variables, as well as being linked to performance, an organizations’ ability to continuously understand employee sentiment–at any given time–seems even more critical than before. Over the past several years, employee …
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