A few weeks ago, I made a post about a Forbes article, Why Cognitive Load Could Be the Most Important Employee Experience Metric in the Next 10 Years. Cognitive load (CL) is a theory that suggests that people have trouble performing tasks and learning new things if they are trying to process too much information at once. As CL increases, it detracts …
The coronavirus’s pandemic continues to be a source of strain, unexpected stress, and adversity for many people. And as the crisis persists, these outcomes will become more acute. One topic that has received much attention during this timeframe is Resilience, which in general refers to a person’s ability to persevere through or recover from setbacks. …
The attraction, identification, development, and engagement of talent have been hallmarks of effective talent strategies for quite some time. And although “recognition” is one of the staples of effective talent management, it can often be unintentionally sidelined, especially during crisis and disruption. Ironically, during these times of crisis, recognition may be needed the most–particularly by …
Perhaps surprisingly, although Americans’ wellbeing has dropped to a 12-year low in the past month amid the coronavirus outbreak, the engagement of the working population has hit a new high. The percentage of “engaged” workers in the U.S. reached 38%, which is the highest since Gallup began tracking the metric in 2000. The percentage of …
As HR practitioners, we must often build business cases for pursuing a certain initiative and articulating its ROI. And over the years, I have received several requests for a variety of statistics that could help colleagues support that endeavor. One area for which a litany of statistics have been compiled during the past decade is …
Although the percentage of “engaged” employees (those who are highly involved in, enthusiastic about and committed to their work and workplace) in the U.S. is still far too low, employee engagement in the U.S. has reached a new high since Gallup began tracking the metric in 2000. In 2000, 26% of workers were engaged compared …
Few would dispute that an organization’s ability to engage its workforce and retain key talent is a vital component of an effective talent strategy. However, this report by Achievers suggests that organizations are facing a few challenges in this area. According to the report, two-thirds (64%) of the workforce surveyed admitted that they plan to …
In 2007 while I was employed at AT&T, I designed and executed a strategic analytic initiative to link employees’ perceptions of the employment value proposition to employee engagement and business outcomes. This approach, which is sometimes referred to as linkage analysis, is a methodology for understanding the relationship between employee, customer, and financial data. Linkage …
Copyright ©2026. All Right Reserved.