The New Frontiers of Hybrid Work Take Shape | Financial Times

Workforce Trends

This article outlines the risks of moving to a hybrid work model and offers suggestions to overcome these risks. The risks include “teams and processes disintegrating as workers set their own timetables, or the creation of in-office cliques where people who work at home are left out of decision-making and informal conversations.” Among the suggestions is “synchronizing schedules within teams when collaboration may call for workers to be in the office.” Aside from the recommendations is a framework for categorizing remote workers.1) Anchored operator (0-20% remote) who needs to be physically present to do their job (e.g., a scientist in a laboratory, 2) Creative collaborator (20-50% remote) who takes on new work and develops initiatives (e.g., marketing executives launching a new campaign. 3) Focused contributor (50- 80% remote) is someone whose primary work requires individual focus (e.g., finance worker who closes the books every month) 4) Pattern specialist (80-100% remote) is someone whose work follows a regular process and a defined pattern, such as a call center worker with a script. Firms can use this framework as they consider multiple versions of hybrid work.

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