The Urgent and Expanding Role Of Chief HR Officer (CHRO) | Josh Bersin

HR Effectiveness

You can also access this article and many others in Issue 245 of Talent Edge Weekly.

The Chief Human Resource Officer (CHRO) role continues to grow in importance in many organizations. In this new article by Josh Bersin, he emphasizes how the CHRO role is becoming increasingly multifaceted and vital, requiring a blend of business savvy, technological understanding, and deep HR expertise. This evolving landscape presents both challenges and opportunities for current and aspiring CHROs. Key areas include: updating HR technology, where CHROs must modernize complex legacy systems and leverage AI to enhance efficiency and employee experience; organizational redesign, as companies shift from traditional hierarchies to more agile, cross-functional structures, requiring CHROs to lead changes in job roles, pay structures, performance management, and career development; and mergers and acquisitions (M&A), where CHROs are crucial in integrating new acquisitions, aligning leadership, and managing potential downsizing. Ideas are discussed for these and other areas. As a bonus, I am resharing the 37-page Accenture report: The CHRO as Growth Executive. It covers how a new type of CHRO is stepping up to lead their C-suite peers in connecting data, technology, and people, and cultivating collaboration—referred to as High-Res CHROs.