When Employees Are Drowning in Change | MIT Sloan Management Review

Leadership & Culture
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As organizations implement new technologies, AI tools, team restructurings, and other organizational changes, change fatigue has become a growing concern for HR and business leaders. Change fatigue happens when the volume and pace of change outpaces what employees can realistically absorb. Prosci’s 2023 Best Practices in Change Management Report found that the average organization is managing five major change initiatives at any given time. Many are juggling 10 or more once smaller projects and process changes are factored in. A new MIT Sloan Management Review article adds important context: research cited in the piece finds that employees can realistically absorb only one or two major changes per year, yet leaders are planning three or four by 2027. Most organizations don’t fail at change because they are doing too much. They fail because they are not intentional about the cumulative changes occurring at the same time. The article outlines three suggestions for managing change more effectively, including sequencing change with people’s capacity in mind. With this as the backdrop, I am resharing my one-page template that provides space to capture current and proposed changes, priority level, degree of impact, timing, risks, and recommended action. It gives leaders a practical starting point for aligning the pace of change with what employees can realistically handle.