If you find value in content like this, sign up for my Talent Edge Weekly newsletter.
HR technology can be a critical enabler of talent practices and business performance. However, a 2025 Gartner report reveals that 55% of surveyed HR leaders believe their HR tech solutions fail to meet current and future business needs. And 51% agree that they cannot measure the business value delivered by their HR technology. As highlighted in a new MIT Sloan Management Review article, numerous factors can contribute to HR tech falling short of expectations. Yet, many of us have also been part of successful HR tech implementations that met or exceeded their intended outcomes. While several factors influence the success of HR tech implementations, a critical one is clearly defining the technology’s purpose, desired outcomes, required capabilities, and alignment with the overall business strategy, tech ecosystem, and culture. To support this effort, I’m resharing my one-page cheat sheet, featuring questions to help HR leaders evaluate HR technology across four areas: 1) business needs, 2) vendor evaluation, 3) cost and ROI, and 4) security and compliance. While not exhaustive, this cheat sheet provides a good starting point for further evaluation and discussion.
