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This 135-page playbook provides organizations with strategies and tactics for acquiring AI skills, including the “Build, Buy, Borrow, Bot” framework, as well as methodologies for assessing workforce capabilities and identifying AI-related skill gaps. Developed by the AI Workforce Consortium—led by Cisco and includes companies such as IBM, Intel, Microsoft, and Google—the playbook offers tools to support AI workforce readiness. The Consortium was established to address the broader impact of AI on jobs and to help the workforce adapt by promoting strategies and training programs that enable reskilling and upskilling for an AI-enabled future. While the playbook contains too many insights to capture fully here, its five sections provide a useful roadmap: 1) Targeted Upskilling & Reskilling Programs—focused learning aligned with strategy and workforce priorities; 2) Data Quality & Integrity Foundations—practices for data quality, integrity, and metadata management to support AI implementation; 3) AI Interaction Skills—cultivating skills employees need to work with AI tools effectively; 4) Framework for Assessing AI Adoption & Skilling Progress—structured approaches to evaluate adoption and workforce development; and 5) Change Management & Governance—robust change management, communication, and governance to guide transformation and drive engagement. This playbook thoroughly covers the many aspects of preparing the workforce for an AI-enabled future.
