Generative AI and the Workforce | The Burning Glass Institute and SHRM

Workforce Trends

The Burning Glass Institute, in partnership with the Society for Human Resource Management (SHRM), has just released a 26-page report on how GenAI will impact industries, companies, and jobs and how it will reshape the economy. Utilizing data points from the report (e.g., industries, roles, etc.), HR can work with business leaders to ask and answer questions such as: 1) What is our level of exposure to GenAI based on our industry and occupations? 2) How might these roles be automated, augmented, or transformed via GenAI? 3) For each role, how can we prepare workers for these changes? What learning and development investments can we make to build workers’ skills in areas that will rise in importance as GenAI adoption accelerates? 4) How might GenAI affect talent shortages or surpluses in our markets of interest? In categorizing the level of impact of GenAI on jobs, the three definitions provided on page 8 include: 1) Jobs are Automated: Roles that either do not require expertise or heavily involve tasks that GenAI can do effectively today, 2) Jobs are Augmented: Roles that require substantial expertise but still involve several AI-enhanced tasks or AI-driven productivity gains. 3) Jobs are Transformed: Roles whose new unit economics allow for a complete reimagination of the job description. Another resource for categorizing four impacts AI can have on jobs and work tasks is the Deloitte AI Institute’s report, Generative AI and the Future of Work.