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As AI agents shift from passive tools to active collaborators, they’re transforming how work is done, who does it, and how teams are structured. While HR plays a key role in helping organizations prepare for the broader impact of agentic AI, HR leaders also need to reimagine how this shift will reshape HR itself. This 22-page Deloitte presentation offers a useful starting point. A few sections to point out: Slides 8–10 outline how AI agents could change the work of HR Business Partners, Centers of Excellence, and HR Operations—clarifying where humans and machines will collaborate. Slides 13–14 illustrate AI in action using examples like leave of absence processing and predicting turnover risks for high performers. For instance, agentic AI can detect subtle signals of retention risk and trigger manager workflows with insights they may otherwise overlook. These types of examples can help articulate various use cases where agentic AI can drive real business value. Finally, slide 18 offers a snapshot of AI use cases across core HR functions. HR leaders and their teams can use this resource to explore implications for their own organizations and identify priority areas to explore further.
