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This new article, supported by a 35-page slide deck, positions the Chief HR Officer (CHRO) as a central driver of AI-enabled work redesign across the enterprise, beginning with the HR function. While these resources offer many insights, one point to reinforce is the 10/20/70 rule (10% algorithms, 20% technology and data infrastructure, 70% meaningful transformation of people, organization, and processes). The takeaway is that outcomes are mainly driven by how work is designed, governed, and executed. For example, here’s what that might look like in strategic workforce planning: the “10” involves using AI to accelerate scenario modeling, synthesize internal and external signals, and draft role and skill implications; the “20” focuses on dependable job and skills data, sound demand assumptions, integration with finance planning, and clear data access and documentation; and the “70” is the real unlock, aligning leaders on decision rights and cadence, defining triggers that prompt updates, building capability to interpret scenarios and make trade-offs, and translating insights into actions such as build, buy, borrow, automate, or redesign work, with clear ownership and outcome measures. The article also identifies five CHRO priorities for the next 12 months, including refreshing a skills-based strategic workforce plan for each function to assess AI’s impact on roles, skills, and activities, and to redesign 2030 labor models. Be sure to review the slide deck, which includes useful illustrations you can adapt for your own purposes.
