I recently shared a BCG analysis demonstrating how Generative AI (GenAI) could increase HR capacity by 30% through task automation and streamlined processes—unlocking the potential for innovation and value creation. While AI has the potential to unlock capacity in multiple HR roles, this Mercer article explores ideas for how GenAI will transform three HR roles: …
This 36-page report explores the anticipated impact of generative AI on the future of work. Based on an international survey of over 1,200 individuals (a relatively small sample size), the report identifies three key thematic areas related to AI’s impact: 1) Productivity, exploring professionals’ views on AI’s potential for operational efficiency and increased productivity; 2) Value, examining how AI …
This 32-page report delves into AI’s impact on company business models— focusing on how AI integration will affect business operations, job roles, and skills. Drawing insights from surveys involving 3,000 C-level executives across 28 countries and 21,000 workers in 22 countries, the findings reveal that 40% of executives foresee the need for workforce reskilling within the …
Generative AI (GenAI) is poised to unlock capacity within the HR function. A recent BCG analysis I shared revealed GenAI’s potential to boost HR productivity by up to 30%. To effectively harness GenAI’s capabilities, HR leaders and their teams can benefit from the insights in this new article by Josh Bersin. One point Josh emphasizes is the importance of first …
This article explores the impact of Generative AI (GenAI) on the HR function, highlighting its potential to revolutionize HR into a more strategic and efficient function. According to a BCG analysis, GenAI has the potential to boost HR productivity by up to 30%, achieved through automated tasks or redirected time toward deeper employee engagement and talent planning. The …
The newly released 30-page report by LinkedIn provides the latest real-time trends on how AI is impacting various aspects of work. Notable trends include: 1) The share of English-language job postings referencing new AI technologies (e.g., GPT or ChatGPT) has increased by 21x since November 2022. This trend raises the question: how will organizations evaluate workers’ proficiency using …
Much has been discussed about how ChatGPT, and AI in general, are reshaping work—helping to expedite tasks and contributing to enhanced performance, efficiency, and productivity. However, new research by Blackberry (NYSE: BB; TSX: BB) based on a survey of 2,000 global IT decision-makers (e.g., Chief Information Officers and Chief Information Security Officers), reveals that 75% of …
This new 76-page report provides a comprehensive review of the impact of generative AI on work, the workplace, and workforce. A few highlights include: 1) By 2030, Generative AI has the potential to automate up to 30% of the current work hours in the US economy. 2) These changes are expected to enhance work processes for STEM, creative, business, and …
ChatGPT continues to be used extensively in the workplace, enabling many workers to increase their productivity. While this tool is transforming how work is done, its integration into the workplace also introduces potential risks: confidentiality, quality control issues, and employment discrimination, to name a few. To optimize ChatGPT’s potential while reducing risks, organizations must educate employees on …
This new 20-page report by Josh Bersin offers insights on AI in HR, covering various aspects such as AI technologies, vendor distinctions, and factors to consider for investment decisions. Page 17 presents 15 questions for organizations to ask vendors regarding their AI capabilities, including data sets, bias mitigation, industry-specific testing, and compliance with AI regulations. A few questions …
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