A primary role of a board of directors is to oversee aspects of a firm’s talent management and culture. However, effective boards also evaluate themselves against these criteria regarding their group dynamics and how they determine which topics get discussed, which get ignored, who gets listened to, who is dismissed, and why. This 15-page report …
One goal of effective performance management (PM) is to provide objective and fair performance feedback. And while managers seek to achieve this goal, PM is imperfect and subject to bias. In this one-hour webinar, Angela Lane and Marc Effron offer various tactics for reducing PM bias. One tactic is to use process design as a …
Before the pandemic, many organizations had made adjustments to their performance management (PM) approaches to reflect new workplace dynamics. Despite these improvements, the pandemic has generated new opportunities to reimagine PM once again. And as firms optimize their PM while eliminating unnecessary complexity (or enabling simplicity), this article identifies one opportunity for doing so: eliminating self-reviews. It …
Last week I made a post on performance management bias (PMB) and how it is a topic of interest to many organizations that seek to achieve more fair and objective performance management (PM). Although PMB was an issue before the COVID-19 pandemic, the crisis is likely to exacerbate PMB due to shifts in ways of working, changes …
Prior to COVID-19, performance management bias (PMB) was a topic of interest to many organizations that seek to achieve more fair and objective performance management (PM). However, the pandemic has radically disrupted how organizations are operating, which in turn can exacerbate PMB–ranging from inconsistencies in goal difficulty and evaluation, coaching and feedback, development opportunities, and …
Most organizations understand the importance of fair and valid hiring practices. However, criteria beyond the scope of knowledge, abilities, and performance can still permeate (often unintentionally) the hiring practices of organizations, even amongst seasoned professionals with experience reviewing resumes and interviewing job candidates. In this study, the researchers tested whether people’s speech patterns — how …
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