Voice AI in Firms: A Natural Field Experiment on Automated Job Interviews | Brian Jabarian and Luca Henkel

Artificial intelligence Talent Acquisition

If you find value in content like this, sign up for my Talent Edge Weekly newsletter.  This new 89-page research paper examined what happens when AI voice agents replace human recruiters in job interviews. Partnering with a recruitment firm, the researchers conducted a large-scale field experiment with 70,000 applicants who were randomly assigned to be interviewed by …

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The ROI of AI 2025: How Agents Are Unlocking the Next Wave of AI-Driven Business Value | Google Cloud

Artificial intelligence Workforce Trends

If you find value in content like this, sign up for my Talent Edge Weekly newsletter.  As leaders increasingly move from debating whether to use AI to identifying which use cases create the most value, the focus is on scaling capabilities—especially through AI agents—with a strong emphasis on ROI. The second annual report by Google Cloud and …

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HR Reimagined: The HR Sub-Functions | Deloitte

Artificial intelligence HR Effectiveness

If you find value in content like this, sign up for my Talent Edge Weekly newsletter.  A few weeks ago, I shared a 22-page Deloitte presentation on the impact of AI agents in reimagining the HR function. The resource explored how AI agents could transform the work of HR Business Partners, HR Centers of Excellence, and enable …

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The Gen AI Divide State of AI in Business 2025 | MIT NANDA

Artificial intelligence Workforce Trends

If you find value in content like this, sign up for my Talent Edge Weekly newsletter.  You may have seen the MIT State of AI in Business 2025 report making headlines this past week, including on LinkedIn. The analysis explores enterprise adoption of generative AI, but the headline finding drawing the most attention is that, despite an …

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HR Reimagined: Agentic AI for HR | Deloitte

Artificial intelligence HR Effectiveness

If you find value in content like this, sign up for my Talent Edge Weekly newsletter.  As AI agents shift from passive tools to active collaborators, they’re transforming how work is done, who does it, and how teams are structured. While HR plays a key role in helping organizations prepare for the broader impact of agentic AI, …

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AI Agents in the Workplace: A Curated Playlist of 5 Resources | Curated by Brian Heger

Artificial intelligence Workforce Trends

If you find value in content like this, sign up for my Talent Edge Weekly newsletter.  As AI agents evolve from passive tools to active collaborators, they’re reshaping how work gets done, who does it, and how teams are structured. Here are five recently published resources on the topic. 1) AI at Work: How Human-Agent Teams Will Reshape …

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How AI Assessment Tools Affect Job Candidates’ Behavior | Harvard Business Review

Artificial intelligence Talent Acquisition

If you find value in content like this, sign up for my Talent Edge Weekly newsletter.  The use of AI across various talent practices continues to present powerful opportunities. I recently shared my infographic featuring 12 AI-in-HR use cases, each paired with a benefit, potential risk, and mitigation tactic. The goal: help HR teams explore how AI can solve business …

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AI Agents in the Workplace: A Curated Playlist of 5 Resources | Curated by Brian Heger

Artificial intelligence Workforce Trends

If you find value in content like this, sign up for my Talent Edge Weekly newsletter.  As AI agents evolve from passive tools to active collaborators, they’re reshaping how work gets done, who does it, and how teams are structured. Here are five recently published resources on the topic of AI agents, starting with broad trends and moving …

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A Day in The Life of A Gen AI-Enabled Workforce | Deloitte Insights2Action

Artificial intelligence Workforce Trends

If you find value in content like this, sign up for my Talent Edge Weekly newsletter.  This article explores what an AI-enabled workforce could look like through the lens of three personas: a new hire (Riley), a VP (Taylor), and a CEO (Angelina). Each example illustrates how AI agents—drawing on personal data, behavioral signals, and business context—can enhance …

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Collaborating with AI Agents: Field Experiments on Teamwork, Productivity, and Performance | Massachusetts Institute of Technology

Artificial intelligence Workforce Trends

If you find value in content like this, sign up for my Talent Edge Weekly newsletter.  AI agents are rapidly evolving from passive tools into active collaborators—changing not just what work is done, but how it’s done, who does it, and how teams function. To explore this shift, researchers at MIT conducted a study to understand how AI …

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